Test card wifi laptop
Keep in mind that I was trained on desktops, not laptops. I have had to learn laptop repair over the internet, and via forums. Usually if I can't think of what it is over the phone, I usually am embarrassed to go out there and be subjected to a barrage of "You're the repairman! You shouldn't NEED to run diagnostics! It's happened so often that it's got to the point where I don't have much self-confidence.
I didn't have much self-confidence to start out with, and when I went into business in everybody was asking for DC jacks, which I couldn't do, so after that experience I just sort of shut down for a while. I learned soldering, but never really got the business back off the ground.
My laptop training consisted of "they have a lot of screws, and they're really complicated, and you really don't want to mess with them if you can avoid it". My teacher was older than the hills and was really uncomfortable around laptops. ATTech New Member. ATTech said:. In that case, what you might want to consider doing is subcontracting repairs that you aren't comfortable with. If you're turning down repairs because it might be something that you can't do, then you're going to lose a lot of business that you might be able to do, let alone the stuff you can't do.
This is a perfect example because My WiFi doesn't work is rarely going to be hardware related. It's more likely the WiFi button got pushed or they forgot their encryption key. If you're really that uncomfortable with laptops, then let them know that you can take a look at the common issues, but anything hardware related will need to go to a laptop repair specialist.
As soon as they hear the word "specialist", they'll never doubt your abilities if you need to have it looked at by someone else. You'll still get the normal income from the easy-to-fix problems, and a small margin for the stuff you're not comfortable with assuming you mark it up.
ProTech Support Active Member. Not sure why you turned the job down? Honestly you could have treated like a desktop from a diagnostics standpoint. ProTech Support said:. True, that. Maybe my brain is on the fritz again. I do know how to troubleshoot a PC, so I myself am not sure why I turned her down. What actually happened: she said that she wasn't able to use her WiFi, I said that nothing immediately sprang to mind, then she hung up. So I really didn't turn her down, I think what happened was more a failure of my selling skills than anything else.
I'm autistic, as you all know, so my salesmanship and interpersonal communications skills are not the best. Maybe I need to learn the finer points of sales. Customer calls in and says X is broken, lets go with the Wifi example. As soon as the customer tells you that, just ask them for some information. You can say something like: "I would be more then happy to help you with that, what is the EXACT problem you are having? Do not try troubleshooting it at this point. What you want to do instead is listen and determine in your head if it is something you are capable of troubleshooting.
In your scenario, the thought would have been, yes you can. Once you come to the conclusion you know how to troubleshoot the issue, respond to the customer by offering your service. Again, do not troubleshoot it, simply try to set an appointment for you to go out on. End the call there. I don't do phone support. I always want to look at a computer firsthand, but rarely do I get that far.
I have found that most customers want me to tell them what's wrong from a phone call. I've just been slipping into some bad habits. Thinking about it, one thing I'm BAD at is getting customers to describe the symptoms they're having. Any advice would be appreciated. Sometimes it's the simplest answer.
They may have turned off the wireless card because the switch was located in a spot that was easy to snag. You must log in or register to reply here. Similar threads. Replies 5 Views Nov 26, Markverhyden. Dec 17, Blues. A critical software update is required for your Mac. Rigo Nov 19, Apple Macintosh. Replies 12 Views Dec 26, overburnz. Replies 16 Views 2K. Jul 17, NJW. Replies 9 Views So, make sure you buy the latest hardware or the newest version of the The older laptops might not be compatible with In that case, you should go for the dual-band Before even considering replacing your Wi-Fi card, ensure that your laptop is upgradeable in the first place.
Some laptops are harder to open up and modify than others. Usually, these laptops only accept the same brand of Wi-Fi adapter as your old one. Check if your laptop is compatible with the kind of card you want to get. It can be tempting to go for the newest laptop wireless adapter — the WiFi 6 card. Usually, laptops running on bit Intel processors are safe. Meanwhile, AMD systems are a little more unpredictable. The card slot on a motherboard comes in different sizes.
Make sure you have the correct measurements before making the purchase. Most network card for laptops comes in a size of 33mm long and 22mm wide. Most laptops released in recent years have that M. Though most M. Bluetooth is important because it lets you connect devices like your phone or speaker without a physical connector. Keep in mind that Bluetooth 5.
Make sure the driver is available for the hardware you are buying. If you are using Windows OS, it will automatically install the driver for you. However, you might need to use a disc or flash drive to install the system software in some cases. Similarly, brands like Killer offers their custom solution to unlock extra functionalities.
With Killer Control Center, you can optimize and prioritize your internet bandwidth for gaming, streaming, or web browsing. The Wi-Fi 6 name corresponds to the There are some key differences between the two, particularly in their frequency bands, max data rate, and QAM level. The PCI slots differ in size and shape in desktop computers and laptops. Make sure these come with antennae too. There are two surefire signs that your wireless card is on the fritz and in need of replacing. This is especially true if you can connect to your router easily with other devices.
Next, you can look for your wireless adapter in your Device Manager. This could be the result of having the wrong or corrupted driver or a defective adapter. Upgrading a laptop Wi-Fi card is pretty easy. You can hire a professional but if you want to do-it-yourself then follow the steps below:. This helps you utilize the signal as much as possible. Third, keep the router away from other electronics that could interfere with the signal.
Delete unnecessary files and unused software that could be slowing your computer down. Speed, reliability, and consistency — these are three qualities to look out for when buying a new Wi-Fi card for a laptop. From the above-mentioned wireless modules, I would recommend the Killer AX for the best wireless gaming experience. Disclosure: LookGadgets. Being a tech enthusiast and a founder of LookGadgets Naveed loves to review and share his thoughts with his audience.
If you still have working but slow wifi, a good first step is often to download the latest driver for your NEW wifi card while you still have internet access. This is a very informative review. I have an Intel ac in my Asus laptop, Windows It keeps disconnecting. Also, tried downloading and reinstalling the Intel drivers. Still it keeps disconnecting and always I need to restart the system.
Sometimes troubleshooting works. Swapped in a new AC and works like a charm. Hey, nice article, thanks! I am wondering what the difference is between A and E Keys. Thanks again! This site uses Akismet to reduce spam. Learn how your comment data is processed.
See at Amazon. Choosing a Right Wireless Card Before you buy any of the listed wireless adapters for your laptop, make sure it is compatible with your computer and its Operating System. Laptop Upgradability Before even considering replacing your Wi-Fi card, ensure that your laptop is upgradeable in the first place.
Compatibility Check if your laptop is compatible with the kind of card you want to get. Size The card slot on a motherboard comes in different sizes. Software or Drivers Make sure the driver is available for the hardware you are buying.
Option 1 Open up Device Manager and go to Network adapters. Expand the Network adapters list to view all networking devices. Here, you can look for your Wi-Fi card. Right-click on your connection and choose status and the details. How to replace or upgrade Laptop WiFi card? Disconnect Antennas : Disconnect the antennas from your old adapter. Usually, there are black and white antenna cables. Once the screws are removed, the adapter will then pop out.
Install new WiFi Module : Place the new module onto the slot by carefully aligning the contacts.
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