Windows 7 network access but no internet

See what happens, what messages you get. To update the device driver software, simply go to Device Manager , right-click on the LAN adapter you are using under Network adapters , click on Update Driver Software , and then follow the instructions. If that doesn't work, a simple test would be to shutdown the system, physically disconnect your LAN network adapter, and then boot the system up again.

Once completely booted up, shutdown the system again, physically re-install the LAN adapter back on, and then boot up the system, it should detect it automatically and install the driver software it can find for it, see what messages you get. At any rate, if you don't have a working driver software for your device, you will need to download it from your vendor through a machine with a working Internet connection and then install it on your system of concern.

I'm having this issus with my network. When I move a PC on my network they get disconnected from internet but not the local network. I don't see my Firewall Watchguard blocking anything Yes, shunning is what our Cisco firewall was doing. That's why I could ping internal servers but no internet sites. I had a similar issue. Icon showed No internet access but I was able to access the internet. The fix for me was updated the nic drivers. That worked for me.

To continue this discussion, please ask a new question. Laplink Software, Inc. Neil Laplink. Which of the following retains the information it's storing when the system power is turned off?

Submit ». Get answers from your peers along with millions of IT pros who visit Spiceworks. Edited Aug 10, at UTC. Best Answer. Thai Pepper. Richard Wright This person is a verified professional. Verify your account to enable IT peers to see that you are a professional. Edited Aug 11, at UTC. View this "Best Answer" in the replies below ». Do you have any web filters that look at AD before allowing you to view the internet? I am not connected wirelessly at work or at home. It's not a driver problem since I can usually connect and just stops working occasionally.

Restarting my computer and the router does work, but I shouldn't have to just because this one stupid Windows 7 computer has problems. It's a corporate computer - we do not install anything without our IT team testing and deploying it.

None of the other users are having this issue. Our IT guy has given up trying to figure out what the problem is - he says everything is working correctly and yet I've tried using the Network Troubleshooter, but like most troubleshooters.

I think it usually ends up on a generic Help page that says to restart everything computer, router, the internet Unfortunately, Windows and Office Help isn't as helpful as it was 10 years ago you'd think it would be better not worse.

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I have the same question Report abuse. Details required :. I WONDER IF many of the above proposals as solutions have worked simply because the action taken has disabled and then re-enabled the network adapter without this being apparent. I have an intermittent but annoying problem of lack of internet connection despite good LAN connection on startup of Win 7 across several different computers all Dell, some desktop, some laptop and versions of Win 7 and, in fact, using two different LANs on two different ISPs on opposite sides of the world.

It even happens that one computer will have the problem and another not on the same LAN. Equivalent situation never occurs on a machine running XP. It's just a nuisance which is why I came looking on this site for a "proper" fix. I connect to a VPN often. Just changed it to "obtain automatically This resolved it. A USB wireless adapter has been installed along with its driver. With the wired one disconnected, attempts to connect the wireless adapter have resulted in it being "connected" but without internet access.

Both gave the same results. It also was not getting a DNS server address, so I set that up for 8. For some reason, I decided to reconnect the wired connection. This came online and was "connected" and had internet access. Here is the really strange thing: once the wireless connection showed it had internet access, I unplugged the wired connection again and the wireless STAYED intact, continuing to have internet access.

I could confirm that the connection was through the wireless connection by doing a speed test. The modem that the wired connection was using was a substantially slower service less than 5 mpbs compared to nearly 30 mbps. I spent the last two days fighting this on a users computer and even went as far as wiping the machine back to factory. I finally realized that no matter what I was always getting the same IP address. I had to hunt for it on one of our many DHCP servers but once I found the record I deleted it and now my problem is solved.

Office Office Exchange Server. Not an IT pro? Sign in. United States English. Ask a question. Quick access. Search related threads. Remove From My Forums. Asked by:. Archived Forums. Windows 7 Networking. Sign in to vote. Thursday, November 24, AM.

Hope this helps. Thursday, November 24, PM. Hi, You may try to test if this issue persists in Safe Mode with Networking. This can be beneficial to other community members reading the thread. Monday, November 28, AM. Monday, November 28, PM. I have the same problem. Reinstalling windows or quickrestore does not solve the problem.

Most things I tried didn't work. I think it may have come back on it's own. What I thought did work temporarily was disabling network adapter and reenabling it. We'll see how it goes. Why it happens? I don't know. Why us? Edited by ill macker Sunday, December 4, AM. Sunday, December 4, AM. Method Click Start. If you are on a home router, it should start with either If the issue persists you may refer and use the steps provided below and as mentioned in the provided link -.

Proposed as answer by gmakovicka Monday, October 29, PM. Sunday, December 4, PM. Proposed as answer by ShopSpeedHouse. None of the solutions proposed here or anywhere else that I could find worked. The most ridiculously easy solution was to unplug the LAN cable from Port 1 and re-insert into Port 2 with the computer on. Within 10 seconds we had a working internet connection. Monday, December 12, PM. Thursday, December 15, AM. Wednesday, March 14, PM. Good Evening! I also started using my computer this evening and was frustrated.

It showed that all connections were good, but could not connect to the internet. I was able to fix this by rolling back the Windows update that was installed last night. I have not identified which of the 6 updates caused the problems but have listed the numbers below.

Tuesday, March 20, AM. Tuesday, May 22, AM. Thursday, May 31, PM. The solution for me was this: Disable the security key on my wireless router and then re-enable it. Proposed as answer by visualtech comptuers Sunday, August 19, PM. Tuesday, June 26, AM.

I DON'T have access on the affected computer. The other options still have not worked as well or not as well-I should say. I have tried every option thus far and still no access. We updated our security as well, scanned and detected nothing affecting the software or hardware portions of the computer.

I don't know of anything else to do and can't use that computer for internet at all now. Friday, July 20, AM. Did any of the advice help so far?

Also, another computer on the network can't ping this computer nor vise versa. Tuesday, August 21, AM. Thursday, August 23, AM. All I too had the same problem, tried for several hours , uninstalled Mcafee Security Center but with no luck, at last with a simple command issue got resolved. Here are the simple steps go to Command prompt run as Admin and hit this command, you can check the lot what it does in resetlog. Thursday, August 23, PM.

Friday, August 24, AM. Thank you Nomar - you saved my life!!! Muchas Gracias, Rd. Saturday, August 25, AM. How did you manage to run it? Saturday, August 25, PM.

All is well, now. Best of luck, Mike. Great help! Fixed the same issue that I experienced. What is deceptive here is that, Internet connection works when you boot with safe mode with networking. Such is the nature of the bug I guess. Sunday, August 26, AM.

Thanks Nomar Sunday, August 26, PM. This concludes a long day of technical fighting. Love from the Holy-land! Monday, August 27, PM. Click on Internet and move the slide bar down to t5he bottom lowest security as shown in the screen shot below. After moving the slider down completely, click on OK. Now close the IE8 and open it again. Now you should be able to connect to the internet. If it still does not work our, try to uncheck the 'Enable Protected Mode' option. Restart IE8 again and check.

Install Drivers in emulation mode : If you are installing Windows 7 on a slightly old computer, then the problem may be due to incompatible drivers. So you can try to update the drivers with latest ones for your network card. Try to install the latest drivers and see if it works. If it still does not work, then you have to install the drivers in compatible mode.

This can be done by right-clicking on the executable file, choosing properties,clicking on the compatibility tab and checking the box which says 'Run this program in compatibility mode and then choose the OS. Try network trouble shooter : If none of the above methods works out, then you can try the built-in network diagnoswtic tool. You have to right-click on the Network icon in the system tray and choose Troubleshoot problems.